Arnold Campbell brings a blend of skills and practical experience to the role of facilitator at Inner Circle.  He has worked with a range of organizations at senior levels which has given him a deep respect for the value and power of a team approach to solving problems and generating the chemistry that leads to insight and innovation.

During his 20 year career at Nortel Networks Arnold held numerous positions in new product research and design. He conducted research on topics ranging from audio quality to consumer preferences and then moved into a management position overseeing research into consumer behaviour, user needs and future communication requirements.  His position prior to leaving Nortel was Director of Leadership Development, which involved identifying ways and means for improving the success of multi-disciplinary teams as well as interfacing with universities throughout North America on projects focused on the human challenges posed by new developments in communications. 

Arnold also held the position of President and CEO of a local Ottawa business where he worked successfully with the Board of Directors, management team and staff to expand the revenue base of the company while improving profitability and customer satisfaction.  Central to the company’s success was the identification of key corporate success factors and focusing on areas of high value to the customers’. More recently he has worked as a consultant on projects that require research into how people understand and interact with products and processes.  

Arnold obtained his PhD in psychology from Queen’s University in addition to a MSc from Memorial University of Newfoundland and a BS from the University of Washington.